Terms of Service
Effective date: 23 October 2026. Please read these terms carefully before subscribing.
1. Acceptance of Terms
By accessing the website, ordering a subscription, or activating M3U / Xtream credentials from British IPTV, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Delivery & Instant Activation
British IPTV subscriptions are delivered digitally via email and/or WhatsApp. In 99% of cases, credentials are sent within 60 seconds to 10 minutes following confirmed payment. If you do not receive your activation details, please immediately contact our WhatsApp line at +213 550 592 200.
3. Strict 24-Hour Refund Policy
To prevent abuse and fraudulent account scalping, we enforce a transparent, strict 24-Hour Refund Policy.
- If our service fails to operate on your compatible device within 24 hours of purchase, and our 24/7 technical team is unable to resolve the issue, you are entitled to a full 100% refund.
- Refund requests submitted after the initial 24-hour window from account creation are non-refundable.
- For full conditions and dispute processes, please review our dedicated Refund Policy.
4. Fair Usage & Single-Device Rules
Each standard subscription is provisioned for single-device active streaming at any given time unless a multi-room package was explicitly purchased.
- You may install your credentials on multiple devices (e.g., your living room TV and your phone), but only one stream may be active at the same time.
- Simultaneous streaming on multiple devices from different IP addresses triggers automatic server locking. Repeated abuse will result in subscription termination without refund.
- Reselling, restreaming, or commercial broadcasting of our feeds is strictly prohibited.
5. Bandwidth & Device Compatibility
While our Anti-Freeze™ engine optimizes video delivery, smooth 4K Ultra HD and 60fps streaming requires a reliable internet connection of at least 30 Mbps (and 15 Mbps for FHD). We are not responsible for streaming interruptions caused by local ISP throttling or weak home Wi-Fi signal.
6. Content & Transmission Disclaimer
British IPTV does not operate or own transmission facilities. Feeds and media indexes are sourced from global content relays. Channel lineups and on-demand titles are updated continuously for optimal performance.
Governing Law & Legal Notices
These Terms are governed by the laws of England and Wales. For any contract or subscription inquiries:
British IPTV Headquarters, 123 Westminster Bridge Rd, London, SE1 7HR, United Kingdom.
Emails: contact@britishiptv.pro | support@castvera.com
Subscribed to 12-Month 4K UHD Plan